AI Call Intelligence for Dental Practices
Transform your front desk performance with AI-powered call analysis purpose-built for dental practices. Detect new patients, flag emergencies, and recover missed bookings — automatically.
Everything Your Practice Needs to Know About Every Call
CirrusAI is purpose-built for dental practice conversations — understanding the language, workflows, and patient journey unique to dentistry.
New Patient Detection
CirrusAI automatically identifies first-time callers and new patient enquiries in every call. Never miss a new patient opportunity again — receive instant alerts when a prospective patient calls.
Emergency Call Identification
AI detects urgent dental pain, dental trauma, and after-hours emergency language in real time. Ensure emergency patients receive immediate priority routing and callback.
Booking Confirmation Tracking
Track every appointment booking, cancellation, and rescheduling conversation. Identify patterns in no-shows, cancellation reasons, and booking friction points that cost your practice revenue.
Missed Opportunity Flagging
Surface calls where patients enquired about services but didn't book. Recover lost revenue by prompting follow-up on failed bookings, price-shopper calls, and hesitant callers.
PMS Integration
Coming soon with industry-leading cloud-based dental PMS providers in Australia. Instantly link call records to patient files without manual data entry.
Front Desk QA Scoring
Automated quality assurance scoring for every receptionist interaction. Measure against your custom scripts, patient communication standards, and booking conversion benchmarks.
Patient Sentiment Analysis
Understand how patients feel about your practice from real call data. Track sentiment trends over time, identify service gaps, and measure the impact of training and process changes.
Treatment Enquiry Categorisation
Automatically classify calls by treatment type: general dentistry, orthodontics, implants, whitening, emergency, and more. Understand your demand by service and adjust marketing spend accordingly.
Conversation Quality Coaching
Measure call handling quality against objective benchmarks. Identify recurring script gaps and coaching priorities, then systematically improve your front desk results.
How Dental Practices Use Cirrus
Real problems that dental practices face every day — solved with AI call intelligence.
Missed Booking Recovery
The Problem
A patient calls asking about Invisalign pricing, sounds interested, but hangs up without booking. Your receptionist is already on the next call.
With Cirrus
Cirrus flags the call as a "missed booking opportunity" within 60 seconds. Your practice manager sees the alert, calls back the patient, and converts the enquiry into a $6,500 treatment booking.
Missed Booking Recovery
AI detected: "Still thinking about it... Yes the pricing sounds good but let me check with my partner..."
Emergency Triage
The Problem
A patient calls in severe dental pain after hours. The call goes to voicemail. By morning, they've already been seen at a competitor.
With Cirrus
Cirrus detects emergency language in real-time and sends an immediate SMS alert to your on-call dentist. They call back within minutes and secure the appointment.
Emergency Triage
AI detected: "...been in pain since last night, can't sleep, need to see someone today..."
Script Quality Coaching
The Problem
You suspect your new patient call script is not being followed consistently, but you don't have time to review hundreds of recordings each week.
With Cirrus
Cirrus automatically scores calls against your agreed new patient script and highlights the most common missed checklist items with call examples — all without listening to every recording.
Script Quality Coaching
AI detected: "3 of 5 new patient calls this week did not include treatment benefit explanation — script coaching recommended."
Connects to Your Existing Systems
No rip-and-replace. Cirrus slots into your existing practice technology stack in hours, not weeks.
Dental PMS Integration
Coming soon with industry-leading cloud-based dental PMS providers in Australia. Cirrus will connect call insights to patient workflows with minimal manual steps.
Workflow Automation
Automate call-to-action workflows like follow-up flags, missed booking alerts, and team notification routing.
Cloudly VoIP
Cirrus is currently delivered through Cloudly's hosted VoIP platform. Every call is recorded and processed automatically — zero configuration required.
Cirrus is powered by Cloudly VoIP. Switching to Cloudly gives your practice everything it needs — hosted PBX, AI call intelligence, and a clear PMS integration roadmap — in one platform. Talk to us about switching →
Common Questions from Dental Practices
Everything you need to know before getting started.
Ready to Hear What Your Patients Are Really Saying?
Join dental practices across Australia that trust Cirrus to grow revenue, improve patient experience, and develop a high-performing front desk team.
No lock-in contracts · Australian data hosting · Setup in 1–3 days