Cloudly
✨ Intelligent Communications Platform

Intelligent Communications for Modern Businesses

Enterprise VoIP, business connectivity and AI‑powered call intelligence — all from one Australian platform.

Everything Your Business Needs

Four pillars of intelligent communications, unified under one platform.

CirrusAI

AI Call Intelligence

Every call transcribed, scored, and analysed automatically by on-premise GPU AI.

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📞

Cloud VoIP

Enterprise Phone Systems

Auto attendants, call queues, mobile apps, and CRM integrations.

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🌐

Business NBN

Business Connectivity

Reliable NBN and enterprise fibre optimised for VoIP.

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🖥️

VoIP Phones

Phones & Hardware

Desk phones, conference phones, and softphone apps — pre-configured.

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See What Your Calls Are Really Saying

CirrusAI turns every phone call into actionable intelligence.

🎙️

AI Transcription

GPU-powered speech-to-text with Australian accent optimisation.

📊

Sentiment Analysis

Real-time emotional scoring of every conversation.

QA Compliance

Automated quality assurance against your standards.

👥

Customer Insights

Auto-link calls to customers, track outcomes.

💬

SentGPT Analytics

Ask questions about your calls in natural language.

Call Quality Dashboard
Monitor and review support call recordings
Live
Total Calls
125
Flagged
6
Queued
10
Processing
0
Completed
115
Dental Insights
New Patient Calls
7
Emergency Calls
2
Booking Confirmed
25
Missed Opportunities
3
Sentiment Analytics
Last 30 days
Patient Sentiment
Positive
71.1%
Neutral
25.8%
Negative
3.1%
Practice Staff Sentiment
Positive
39.2%
Neutral
59.8%
Negative
1.0%
CallsSearch calls…
DateStatusIssuesOutcomeSentiment

The Hidden Cost of Poor Call Intelligence

Businesses lose revenue, customers, and quality every day without call analytics.

📵

27-35% of calls go unanswered

Every missed call is a missed revenue opportunity — and your competitors are answering.

🔍

Zero visibility into call quality

You can't improve what you can't measure. Most businesses have no idea how calls are handled.

⏱️

Manual QA doesn't scale

Listening to every call recording is impossible. Issues slip through and customers leave.

😶

Silent customer churn

Unhappy customers rarely complain — they just leave. Without sentiment analysis, you'll never know why.

Why Australian Businesses Choose Cloudly

Built different — for businesses that demand more from their communications.

🧠

AI-Driven Call Insights

Every call automatically transcribed and analysed by on-premise GPU AI.

🇦🇺

100% Australian-Hosted

Your data never leaves Australia. Cloudly-owned, dedicated AI-optimised hardware in Australian data centres only.

📦

Full-Stack Communications

VoIP + NBN + AI intelligence in one platform, one bill, one provider.

🔒

Enterprise-Grade Security

Multi-layer security with 2FA, WAF protection, and encrypted data at rest.

🏥

Multi-Industry Intelligence

Purpose-built analysis for dental, IT, and professional services.

📋

No Lock-In Contracts

Month-to-month. We earn your business every month.

Built for Your Industry

Purpose-built AI analysis tuned to the conversations that matter in your industry.

🦷

Dental Practices

  • New patient call detection
  • Emergency call identification
  • Booking confirmation tracking
  • Missed opportunity flagging
  • PMS integration (coming soon with industry-leading dental PMS providers)
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💻

IT & Managed Services

  • Ticket escalation detection
  • SLA compliance monitoring
  • Customer satisfaction scoring
  • Technical issue categorisation
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⚖️

Professional Services

  • Client sentiment tracking
  • Call outcome analysis
  • Compliance monitoring
  • Service quality insights
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From Call to Insight in Seconds

A fully automated pipeline that turns every conversation into intelligence.

📞
1

Record

Calls automatically captured from your VoIP system.

🎙️
2

Transcribe

GPU-powered AI converts speech to text in near real-time.

📊
3

Analyse

AI scores sentiment, identifies issues, checks QA compliance.

📈
4

Insight

Results appear in your dashboard with actionable intelligence.

How Cloudly Compares

An Australian platform that combines AI call intelligence, VoIP, and connectivity in one solution.

Feature
Cloudly
Traditional VoIP
Competitor AI
AI Call Transcription
Sentiment Analysis
QA Compliance Scoring
SentGPT Conversational AI
Australian-Hosted AI
N/A
Business NBN
VoIP Hardware
PMS Integration
No Lock-In

Frequently Asked Questions

Everything you need to know about Cloudly's intelligent communications platform.

Transform Your Communications Stack with Cloudly

Join Australian businesses using AI to understand every customer conversation.