AI insight on every call
linked to Dental4Web.
Cirrus is the AI call intelligence platform for Australian dental practices — now integrated with Dental4Web. Every call is automatically transcribed, sentiment-scored, and QA-checked, then matched to the right Dental4Web patient — so you can see revenue, risk, and call quality across your whole practice from one dashboard.
And the moment a patient calls, Cirrus Agent pops up their name straight from Dental4Web so your front desk can greet them by name and open their profile in one click.
- Every call transcribed, sentiment-scored, and QA-checked
- Revenue, risk, and quality on one dashboard
- Instant Dental4Web patient match on incoming calls
- Australian-hosted, dental-tuned AI
- Coming soonAutomatic call notes written back to Dental4Web
Prefer email? Reach us any time at hello@cloudly.com.au
Why practice owners choose Cirrus
Cirrus turns your phone line into your most valuable source of revenue and risk intelligence — automatically.
Recover lost revenue
See when a patient wanted to book but didn’t. Cirrus surfaces missed opportunities and tracks your enquiry-to-booking conversion, so you can identify lost revenue and turn more calls into appointments.
Protect your practice
Cirrus flags clinical emergencies, complaints, legal threats, and unhappy patients within minutes — so you can act before a problem becomes a negative review or a regulatory issue.
QA on 100% of calls, zero effort
No spot-checks, no manual reviews. Every call is automatically scored for greeting, empathy, booking confirmation, and outcome — with evidence quotes and timestamps you can coach from.
Cirrus for Dental4Web — key facts
A quick summary for Dental4Web practices evaluating Cirrus and Cirrus Agent.
- Best for
- Australian dental practices running Dental4Web (D4W) that want to know who is calling before they answer.
- Cirrus Agent
- Desktop toast popup showing the caller number, the matched Dental4Web patient name, and a one-click link to open their profile.
- Cirrus platform
- AI transcription, sentiment analysis, QA scoring, and dental insights on every call — linked to Dental4Web.
- Data handling posture
- Australian-owned, AI-optimised hardware in Australian data centres, tuned for Australian English and dental terminology.
- What you need to get started
- Cirrus runs on the Cloudly cloud phone system. If your practice isn’t on Cloudly yet, we’ll move your phones across as part of setup — most practices are live within a couple of weeks.
- How to get started
- Book a demo and let us know you use Dental4Web — every enquiry is handled personally by the Cloudly team.
AI intelligence on every call
At the heart of Cirrus is a complete AI call intelligence platform that transcribes, analyses, and scores every call your practice handles — all linked back to Dental4Web. Caller ID is just one part of the picture.
AI call transcription
Every conversation captured word-for-word, with Australian-English and dental-terminology tuning for high accuracy.
Sentiment analysis
See how each call felt — positive, neutral, or negative — and track patient sentiment trends over time.
Automated QA scoring
Every call checked against your quality standards automatically. No more manual call reviews.
Dental insights
New-patient calls, emergencies, confirmed bookings, and missed opportunities — surfaced on a single dashboard.
SentGPT
Ask your calls anything in plain English — “show me negative calls this week” — and get instant, chart-backed answers.
Dental4Web patient linking
Calls are auto-matched to Dental4Web patients, building a complete sentiment and outcome history against every record — so you can see how each patient’s calls have gone over time.
Coming soonAutomatic upload of each call’s summary and transcript directly into the patient’s Dental4Web file (in development with the Dental4Web team).
Caller ID, matched to Dental4Web — instantly
Cirrus Agent is the front-desk side of the platform — a lightweight desktop companion that turns every ring into a warm, informed greeting and saves your team from scrambling to find the right patient record.
- 1
A patient calls your practice
Cirrus Agent sits quietly on your reception desktop, watching for incoming calls on your Cloudly phone system.
- 2
Cirrus matches the number to Dental4Web
The caller ID is checked against your Dental4Web patient records in real time — before the phone even stops ringing.
- 3
A toast pops up with the patient name
A small, non-intrusive notification shows the incoming number and, if it is an existing patient, their name — so your team can greet them personally.
- 4
Open the patient profile in one click
Click the link in the toast and that patient’s profile opens straight in Dental4Web. No searching, no typing, no keeping callers on hold.
Why Dental4Web practices choose Cirrus
Cirrus turns your phone line into your most valuable source of patient insight — and makes every call easier for the people who answer them.
A better patient experience
Greet returning patients by name from the very first second. That personal touch builds loyalty and sets your practice apart — without your team lifting a finger.
Save time at the front desk
No more manual searching while a patient waits on the line. The right Dental4Web record is one click away, so reception stays calm even when the phones are busy.
Never miss the context of a call
Know instantly whether a caller is an existing patient or a brand-new enquiry, so your team can respond the right way every single time.
Capture more bookings
Cirrus flags new-patient enquiries, emergencies, and missed opportunities — so fewer leads slip through the cracks between the phone and the chair.
Coach with real evidence
Every call is transcribed and sentiment-scored. Review how calls actually went, celebrate great service, and turn your phones into a training tool.
Australian-owned and hosted
Cirrus runs on Cloudly-owned, AI-optimised hardware in Australian data centres — purpose-tuned for Australian dental terminology and accents.
Cirrus & Dental4Web — FAQ
Common questions from Dental4Web practices evaluating Cirrus.
Australian-owned, AI-optimised hardware in Australian data centres. Encryption at rest, strict per-practice data isolation, and enterprise-grade compliance — your patient data never leaves the country and never mixes with another practice’s. SecurityComplianceData residency
Bring Cirrus to your Dental4Web practice
See your callers before you answer, open the right Dental4Web record in one click, and turn every call into insight. Book a demo and we'll set you up.
Prefer email? Reach us any time at hello@cloudly.com.au