Know every caller
before you say hello.
Cirrus is the AI call intelligence platform for Australian dental practices — now integrated with Dental4Web. The moment a patient calls, Cirrus Agent pops up their name straight from your PMS and lets your team open the patient profile in one click. Every call is also transcribed, scored, and analysed automatically.
- Instant Dental4Web patient match on incoming calls
- One-click open into the Dental4Web patient profile
- Every call transcribed and sentiment-scored
- Australian-hosted, dental-tuned AI
Prefer email? Reach us any time at hello@cloudly.com.au
Illustrative preview of the Cirrus Agent toast. Real screenshots coming soon.
Cirrus for Dental4Web — key facts
A quick summary for Dental4Web practices evaluating Cirrus and Cirrus Agent.
- Best for
- Australian dental practices running Dental4Web (D4W) that want to know who is calling before they answer.
- Cirrus Agent
- Desktop toast popup showing the caller number, the matched Dental4Web patient name, and a one-click link to open their profile.
- Cirrus platform
- AI transcription, sentiment analysis, QA scoring, and dental insights on every call — linked to Dental4Web.
- Data handling posture
- Australian-owned, AI-optimised hardware in Australian data centres, tuned for Australian English and dental terminology.
- How to get started
- Email hello@cloudly.com.au — every enquiry is handled personally by the Cloudly team.
Caller ID, matched to Dental4Web — instantly
Cirrus Agent is a lightweight desktop companion for your front desk. It turns every ring into a warm, informed greeting and saves your team from scrambling to find the right patient record.
- 1
A patient calls your practice
Cirrus Agent sits quietly on your reception desktop, watching for incoming calls on your Cloudly phone system.
- 2
Cirrus matches the number to Dental4Web
The caller ID is checked against your Dental4Web patient records in real time — before the phone even stops ringing.
- 3
A toast pops up with the patient name
A small, non-intrusive notification shows the incoming number and, if it is an existing patient, their name — so your team can greet them personally.
- 4
Open the patient profile in one click
Click the link in the toast and that patient’s profile opens straight in Dental4Web. No searching, no typing, no keeping callers on hold.
Why Dental4Web practices choose Cirrus
Cirrus turns your phone line into your most valuable source of patient insight — and makes every call easier for the people who answer them.
A better patient experience
Greet returning patients by name from the very first second. That personal touch builds loyalty and sets your practice apart — without your team lifting a finger.
Save time at the front desk
No more manual searching while a patient waits on the line. The right Dental4Web record is one click away, so reception stays calm even when the phones are busy.
Never miss the context of a call
Know instantly whether a caller is an existing patient or a brand-new enquiry, so your team can respond the right way every single time.
Capture more bookings
Cirrus flags new-patient enquiries, emergencies, and missed opportunities — so revenue stops slipping through the cracks between the phone and the chair.
Coach with real evidence
Every call is transcribed and sentiment-scored. Review how calls actually went, celebrate great service, and turn your phones into a training tool.
Australian-owned and hosted
Cirrus runs on Cloudly-owned, AI-optimised hardware in Australian data centres — purpose-tuned for Australian dental terminology and accents.
More than caller ID — intelligence on every call
Cirrus Agent is just the start. Behind it sits a complete AI call intelligence platform that transcribes, analyses, and scores every call your practice handles — all linked back to Dental4Web.
AI call transcription
Every conversation captured word-for-word, with Australian-English and dental-terminology tuning for high accuracy.
Sentiment analysis
See how each call felt — positive, neutral, or negative — and track patient sentiment trends over time.
Automated QA scoring
Every call checked against your quality standards automatically. No more manual call reviews.
Dental insights
New-patient calls, emergencies, confirmed bookings, and missed opportunities — surfaced on a single dashboard.
SentGPT
Ask your calls anything in plain English — “show me negative calls this week” — and get instant, chart-backed answers.
Dental4Web patient linking
Calls are auto-matched to Dental4Web patients, building a sentiment and outcome history for every record.
Cirrus & Dental4Web — FAQ
Common questions from Dental4Web practices evaluating Cirrus.
Bring Cirrus to your Dental4Web practice
See your callers before you answer, open the right Dental4Web record in one click, and turn every call into insight. Email our team and we'll set you up.
We handle every enquiry personally — no forms, no call centres.
